Posts Tagged: saas

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11
Mar 10

There is so much more to “the cloud” than people get!?!

I’ve been on a bit of a rant and tear on forums, blogs and twitter lately defending the big bad “cloud”. Seems that SolidWorks put everyone in a tizzy when they did a “technology preview” showing some of their futuristic works in progress. Joe Dunne, if you are listening- I thought it was killer! Really innovative, really helpful and really pushing the limits. What did you promise me? Nothing! You simply showed some things that are being worked on and what could be possible. You certainly implied that some of it could show up in a web browser near me real soon. Guess what, I can’t wait.

Some really interesting blog posts over at deelip.com with various CAD heavyweights chiming in on the cloud, the greediness of the whole thing and how people will ultimately make irrational choices to change vendors if pushed to the cloud. Are you kidding me? You don’t even know what the concept is because its not real. It’s conceptual at best right now. I’m the first to acknowledge that if they lock you out of your data, can’t provide a secure environment and try to gauge you out of your IP- than by all means, abandon ship!

I get the fact that mechanical engineers are conservative, don’t embrace change and tend to be slow to adopt new technology. Honestly, its to our downfall to do so. Embrace change and new ideas- it’s healthy! You have every right to be a skeptic and insist the ideas need to be proven to you. But, don’t be an old blowhard about it.

I realize I am unique in countless ways. But, I am using the “cloud/web/whatever” everyday to work really, really efficiently. I think many people don’t like to merge work and pleasure. But, ask yourself- ever bank online? Ever order something from amazon? Do you have a gmail or yahoo email account? Dare ask yourself have you ever used facebook, flickr, linkedin, twitter? If so, delete them all because, guess what they are all in the cloud. Not the same thing you might be saying?

How about this. How do you communicate with colleagues in other locations? Webex? Skype? Ever use Jing or screencast.com to share ideas and concepts with others? How do you do virtual design reviews? Ever use Google docs? If not, why? Because Word is “more secure”?? Cheaper?

So let’s turn it back to MCAD/CAE. I wouldn’t jump right into sketching and modeling via the web as an only option. Might be nice to have that choice- but surely, I don’t want to be forced into it. Some possible uses of the cloud..

  1. Suppose edrawings (or something similar) existed in a web browser and better yet, it allowed you to upload and shoot an email or text to someone and they simply entered a password and were spinning your model in real-time. Take it one step further, suppose you could collaborate on the model together, in real time?
  2. How about PDM? Seems logical that people would want to have the option to having the MCAD vendors hosting the vault etc.. It could reduce the IT overhead drastically for one thing. But that exists today, so what else would you want it to do?
  3. Ever have to deal with tech support and have a need to upload your files or show a screen shot or record a video? Wouldn’t it be great to avoid the hassle and work in a secure web environment that you could grant access to your info without having to deal with firewalls, vpn etc?
  4. How about simulation? Feeling good about having FEA/CFD etc loaded on your desktop? Be nice to have unlimited computing power and access to modules that you only need this month.

Ok, I know that I either got you thinking or pissed you off. I completely realize that people aren’t going to embrace this with open arms. But, what I suggest is to think – “how could I leverage the web more?” The more you speak up, the more you help design and guide what the vendors will try and sell you.

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9
Mar 10

How does SaaS benefit “us” — the user?

Are you sick of hearing about the “cloud” and how its the future? Lots and lots of skepticism with a sprinkle of panic, it seems, about running software as a service. People seem to be worried about some valid points, such as, security, cost, “who owns the data” and a variety of other “things”. Seems to me, that many of the concerns absolutely have to be addressed and are being addressed but why are people still skeptical? Change! The engineering circle is always slow to change. Things must be laid out in a crystal clear fashion or at least have the data to backup the claims.

What’s the benefit to us as a user?

  1. Pay as you go/pay for what you need model. Allows for flexibility on making a capital investment for a piece of technology that is yet to be proven valuable and that is used only some of the time.
  2. Near instant fixes to “problems”. No need to update software or download anymore, its just there and it works.
  3. Access to software from anywhere, from any device on any platform. Freedom to choose what you want, not being dictated what to use by others.

I could go on forever, but even the short list above seems valuable. But the interesting concept is the name “Software as a Service (SaaS)”. I have been thinking about this one lately, what is the “service”? Access to the software? The fact that the software is more accessible, is that really a service?

What if vendors truly provided a “service” along with the software? Instant chatting, file sharing, file storage, project work, implementation, training, additional computing power,  real engineering help all via the web? Now things could get interesting. Imagine having the “platinum” package and you have access to a support infrastructure “on-demand”.

Suppose you are in the midst of an engineering project and you want to create a really slick rendering for a proposal, but you never quite got the rendering stuff or better yet, you don’t have access to it with your license. You could log into “the site”, your model is already there and chat with the “service” team and you guys spec it out really quickly what I want. The turn around time could be anywhere from minutes, to hours to over night. Why? The web enables and promotes efficiency. The vendors will have to think this through well enough to be able to support it, but their “services” company can easily be around the clock, around the world. The models are already “up there”. Now its just getting the specifics. Especially if you have a “services” contract built into the cost of the well, service?

Think of how this scales out to automation of processes, SIMULATION, design help, the list is endless. I’d be interested to hear people talk about the service side of it and worry less about the software. At the end of the day, do we want to engineer or do we want to drive software?